Terms of service

📄 Terms & Conditions – FinessShop UK

Effective Date: [Insert Date]

Welcome to FinessShop. These Terms & Conditions govern your use of our website and any purchases you make from us via www.finessshop.co.uk. By accessing or using our site, you agree to be bound by these terms.

If you do not agree with any part of these terms, please do not use our website.

1. About Us

FinessShop Ltd
Registered in the United Kingdom
Email: support@finessshop.co.uk

We are an online retailer of fitness and activewear apparel.

2. Eligibility to Purchase

By using this website, you confirm that:

  • You are at least 18 years of age

  • You are legally capable of entering into binding contracts

  • You will provide accurate, complete and up-to-date information

3. Ordering Process

When you place an order, you will receive a confirmation email. This does not mean your order has been accepted. A contract between you and FinessShop is formed only when we dispatch the goods.

We reserve the right to cancel any order if:

  • The product is unavailable

  • There is a pricing or description error

  • We suspect fraudulent activity

4. Prices & Payment

All prices are listed in GBP (£) and include VAT where applicable. We reserve the right to update prices at any time.

We accept payment through secure providers such as:

  • Credit and debit cards (Visa, MasterCard, etc.)

  • PayPal

  • Stripe

All payments are processed securely, and we do not store your card details.

5. Shipping & Delivery

We offer delivery throughout the UK and selected international regions.

  • Delivery times and costs are displayed at checkout

  • Delays may occur due to carrier issues or external circumstances

  • You are responsible for entering a correct delivery address

We are not liable for missed deliveries due to incorrect information provided by you.

6. Returns & Refunds

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving the item.

We also offer a 30-day return policy. Please see our Refund & Returns Policy for full details.

7. Promotions & Discount Codes

Promotional codes must be applied at checkout and cannot be applied retroactively. Only one promo code may be used per order unless stated otherwise.

FinessShop reserves the right to withdraw or amend promotions at any time.

8. Use of Our Website

You agree not to:

  • Use the website for any unlawful purpose

  • Attempt to hack, disrupt or damage the site

  • Copy, distribute or misuse any content from the site

  • Create a false identity or provide misleading information

We may restrict or terminate your access if you breach these terms.

9. Intellectual Property

All content on this website — including text, logos, images, videos, product names and branding — is owned by FinessShop Ltd or licensed to us.

You may not use, copy or distribute any part of this content without our express written permission.

10. Liability

We take reasonable care to ensure all product information is accurate, but we do not guarantee that descriptions, prices or availability will always be error-free.

To the fullest extent permitted by law, we shall not be liable for:

  • Loss of profits or business

  • Indirect or consequential losses

  • Delays or failures beyond our control

Nothing in these terms excludes liability for death or injury caused by negligence or fraud.

11. Privacy & Data Protection

We handle your personal data in accordance with the UK GDPR and Data Protection Act 2018.

For full details on how we collect, use and protect your data, please refer to our Privacy Policy.

12. External Links

Our site may include links to third-party websites. These are provided for your convenience, but we are not responsible for their content, services or privacy policies.

13. Governing Law & Jurisdiction

These terms are governed by the laws of England and Wales. Any disputes arising from your use of our site shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Updates to These Terms

We may amend these Terms & Conditions at any time. The updated version will be published on this page and will take effect immediately.

Your continued use of the website constitutes acceptance of the revised terms.

15. Contact Us

For any questions regarding these Terms & Conditions, please contact:

📧 support@finessshop.co.uk
📍 FinessShop Ltd – United Kingdom
🕒 Monday to Friday, 9am–6pm (UK time)